Hear what our customers are saying about us
Don’t just take our word for it. See what our customers think of our service and support.
Simon is my Tech Guru
Simon is my go too person when the overwhelm of using new or updated technology stops me in my tracks. He has got me out of a few close calls and is always there when I need his help and support. I would recommend Simon without hesitation he offers an excellent service and great value for money. He has saved me a few grey hairs!
It was good to see
It was good to see you again, Simon, in the midst of all this lockdown business. You sorted us out in double quick time, as always.May thanks, Tiki & Robin
We have used Simon many
We have used Simon many times. He has always been very helpful and sorted out our computer issues. He is pleasant to work with and his charges are reasonable.
We wouldn’t use anyone else for all our IT needs!
We Have used them for decades and wouldn’t use anyone else for all our IT needs from IT support to new hardware. Very trustworthy and always solve our issues.
February 18th, 2015 9:39 am
Very patient ,Explanations to those of us who are not exactly up to scratch with computers. as they say dos exactly as it says on the tin thanks Simon
February 24th, 2015 6:35 pm
Simon was very patient with me. He has been very helpful with advice. I appreciated his kindness.
March 6th, 2015 6:05 pm
patience personified. Thanks simon for solving the issues and also for refraining from laughing at our ignorance.
March 11th, 2015 7:47 pm
Thanks, Simon a brilliant job as usual pure genius !
March 30th, 2015 10:22 pm
Thank you for helping me out with solving my iPad and printer problems, and the understanding of them. It has taken away the frustration of ignorance,which causes so much stress.
May 13th, 2015 12:11 pm
Great service from a very nice man who was recommended to me by a friend. Simon made the transition from my old computer very easy and transferred all the data from the old one onto the new one, including some pictures which I was unable to access previously. He also provided some excellent explanations about what things do and how they work. Will definitely use him again.
May 15th, 2015 4:41 pm
Thank you so much Simon for all your help,& advice this week. Problems with hubby’s new laptop were quickly sorted out by you. So grateful. Good timing too. As if we had left it another week, you wouldn’t have been available! And I would have been tearing my hair out, wishing I’d never bought the darned thing! Everything Ok now. Will always recommend you whenever someone asks about PC repairs?
June 24th, 2015 5:07 pm
Simon, so glad I found your advert in the Nantwich link. Contacting you was one of the best things that I could have done. Thank you so much for installing my new computer and printer and for transferring all my files. It was utterly painless for me and could not have gone better. Thanks too for the after-care and support, just marvellous.
July 2nd, 2015 5:00 pm
After telephoning Simon and reviewing my requirements – the provision of a new computer and printer went like clockwork. His advice and support was excellent and the setting up seamless. Will certainly recommend Simon to friends with regard to his professionalism,knowledge and ease of communication when discussing needs. Thankyou Simon for a job well done.
July 23rd, 2015 6:16 pm
Once again, an excellent service from Simon once again. New computer Windows 8.1. Simon took my old laptop(Windows 7) home one day with the new one. Came back the next day with the new one looking exactly like my old one with Windows 7 desktop!! Explained everything properly, so that when he’d gone, I was able to get one with loving my new computer. Like welcoming in an friend, but, he remains professional at all times. He is the only I trust with my computer, as I have for the last seven/eight years!!
August 6th, 2015 6:24 pm
Windows 10 would not run on my tower/desktop. After determining what the problem it was necessary to revert to windows 7 for a few months as 10 is rolled out and de bugged. Thanks Simon for your help
November 22nd, 2015 10:26 am
As usual Simon gave us excellent service, in his friendly and easy to understand way.
December 4th, 2015 12:55 pm
Absolutely wonderful service. Couldn’t be more delighted.Thanks so much Simon. Will definitely call on your services again when necessary. 10/10
December 22nd, 2015 4:20 pm
So pleased with the upgrade Simon I wouldn’t have believed it would be so painless as far as I was concerned. I must admit I was very apprehensive about it even though I knew it should be done. Your effort to preserve what was important to me is really greatly appreciated. I feel in safe hands when you deal with my desktop. Thanks so much.
January 19th, 2016 8:55 pm
Excellent service once again from Simon. Prompt and thorough. Understandable that the very niggling problem of my PC refusing to hibernate couldn’t be resolved on site, I’ve spent ages trying to resolve it also. I have every confidence that the problem will be resolved when I bring it in to your surgery. Much appreciated.
January 31st, 2016 9:22 am
Thanks once again Simon for the great job on the computer. It really is a remarkable improvement in performance, like a new machine.
February 18th, 2016 12:44 pm
Simon, many thanks for your help in sorting out my windows 10 problem. Much appreciated.
March 19th, 2016 11:45 am
Quick and efficient service. Highly recommended. Thanks again.
May 16th, 2016 7:35 pm
Could not get better service new computer working well
May 21st, 2016 4:03 pm
Simon, Many thanks for the Windows 10 blocker. It was really easy and for me to say easy it really was. Kevin.
August 19th, 2016 1:42 pm
Simon, Thank you for the very prompt service, you came to my home three times and loaned me a keyboard so that I was able produce work and make bookings without that help I would have had serious problems Thank you very much
September 27th, 2016 10:55 am
Simon has provided an excellent person centered service and good value for money. Moreover is technical advice has proved spot on and I have just agreed to use him again.
September 28th, 2016 6:51 pm
Thank you, Simon, for supplying and setting up my new computer. Clear explanations enabled me to use it confidently immediately. It is good to know that we can call on you again.
December 7th, 2016 4:26 pm
Brian and Janet say a big thank you to Simon for all the patience and help you have been to us over the last few years. The service has been great.
December 19th, 2016 8:14 pm
Thanks once again Simon, you have come to my rescue yet again and have proved over the years to be a godsend to a not so brilliant computer user.
December 27th, 2016 11:14 pm
Hi Simon. Sorry it’s taken me so long to notice your Guest Book. You installed my new PC and advised re new monitor last March. You also advised me how to retain Windows 7, which I prefer and to eliminate the constant drip drip to install Windows 10, which was frustrating. You said that I would be amazed at the speed and efficiency of my new PC and how right you were. I love it and can’t thank you enough for all your patient help to encourage and reassure me. It’s good to know you’re only an e-mail ir phone call away! very best wishes, Mags
January 27th, 2017 3:51 pm
My sincere thanks once again Simon, for making our purchase of a new computer absolutely painless, and also for transferring the data from the old machine. Absolutely superb, thank you.
February 24th, 2017 9:42 am
Thanks to Simon my computer and TV are both now working as they should be, should never have gone to someone else but he was young and just starting up so thought i”d give him the business but in the end it cost me dearly, so stick with what you know and you wont go wrong Thank you
June 2nd, 2017 5:03 pm
I have turned to Simon a couple of times now with issues regarding my PCs. In addition to being a friendly person, he is also wholly professional, keeping me fully informed as to what he is doing. I would recommend him without hesitation to anyone needing assistance with their PC or laptop.
October 16th, 2017 4:19 pm
Thank you Simon for sorting out my Laptop and Printer problems. It is so good to have such efficient and prompt service. I really appreciate it. Glad you enjoyed the Lemon Drizzle cake! Simon
November 1st, 2017 5:29 pm
I have had Simon sort many computer & printer problems over many years, always the proffesional and it’s als like having a friend come through the door. I wouldnt trust my laptop to anyone else now. I would recommend Simon every time. Thank you Simon for sorting out John’s laptop too today!
December 7th, 2017 12:53 pm
I have used Simon’s expertise for a couple years or more for both home and business; he is always. Pleasure to deal with and, rightly or wrongly (probably wrongly) I feel more knowledgeable after a visit than before. It doesn’t last though. Thanks, Simon, once again.
March 15th, 2018 5:18 pm
Many thanks Simon, you have come to the rescue once again with your expertise.
January 4th, 2019 4:11 pm
April 3rd, 2019 10:32 am
Thanks for the Immediate response to my loss of emails. You arrived within 10 minutes! Thanks also for making sure the PC was working as efficiently as possible.
May 9th, 2019 10:48 pm
Simon, today you have once again saved my bacon, and my sanity! I have no idea how you do it – keep up the great work! Many thanks!
August 13th, 2019 6:01 pm
Thank you Simon on a very difficult task you were great thanks Phil
December 5th, 2019 10:00 pm
My thanks for your thorough expertise, every avenue explored and exhausted to remedy the situation. I wish I had your patience and consistently cheerful outlook !
January 8th, 2020 4:30 pm
Thanks Simon for updating my ageing machine and also for your advice regarding wi-fi coverage. As usual it was a real pleasure to have your expertise. I am extremely grateful. My best wishes for 2020.
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